Crisis Engineering

About the Author

Marina Nitze is a partner in the crisis engineering firm Layer Aleph and co-author of HACK YOUR BUREAUCRACY. In addition to Layer Aleph, Marina is a fellow at New America's New Practice Lab, where she works on improving America's foster care system; her efforts have unlocked over $3B in cash payments each year to kin caregivers living below the poverty line, while eliminating significant administrative burden. Marina was the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama, after serving as a Senior Advisor on technology in the Obama White House and as the first Entrepreneur-in-Residence at the U.S. Department of Education. She lives in Seattle, WA.
 
Mikey Dickerson led the HealthCare.gov rescue, for which he was featured on the cover of TIME magazine. Afterwards, President Obama appointed him Deputy Chief Information Officer of the United States. Part of this involved Mikey’s work establishing the United States Digital Service (USDS) to bring America’s top technologists into government and solve its hardest and most pressing IT challenges. Mikey lives in Arizona.

Matthew Weaver was a founding member of the "SRE" discipline which now dominates technical operations worldwide, establishing SRE practices during his tenure leading global responsibility for the availability and continuity of Google's search product in 2005-2009. He also spent several years at Fastly, improving the safety, performance, and resilience of the infrastructure – enabling them to handle the 800+ billion network requests they receive each day. He lives in rural Wisconsin.